eric read
Active Member
- Joined
- May 13, 2015
- Messages
- 912
- Reaction score
- 237
- Points
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- Location
- England
- Supports
- Oxford United
My post regarding Ticketmaster was in response to one of our fans, and in relation to our own ticketing system. Your system seems equally as bad, if not worse, so I hope you get it sorted, even if it is too late for us to benefit.We don't use Ticketmaster though - it's an outfit called SecuTix. The problem seems to be our debenture tickets, where you pay a fee for 10 years for a specific guaranteed seat if you choose to take it up for each game. Looks like the system can't cope with those seats not being used, so they never end up on general sale even if they're not actually sold to debenture holders - and that's where the couple of thousand shortfall comes in. That's only guesswork though because the silence from the club over this and why season tickets haven't been sent is deafening. We were told that the problem there was with the fulfilment house but two weeks later we've heard nothing and the tickets still haven't arrived. It's a shitstorm of our own making and we clearly haven't got the right people employed to run things on this scale - and they're certainly not prepared to take public ownership of the problems, communicate what they are and sort them out. I'd be amazed if they're still in their jobs this time next year. As for why Oxford only have 1,000 tickets - absolutely no idea. I'm not sure it's even possible to segregate that end where there are 1,400 seats.
I'm getting the train on Saturday, how long a walk is it from Tooting Broadway tube station?
BTW, we've sold out already and tickets never made general sale so the 1,400 would have gone with no problem.